How to stay safe online tips

Although we put a lot of time and effort to keep you safe from scammers and filter out the scammers from
the genuine, unfortunately, some continue to be very deceptive and do manage to get past our filters.
This is where we depend on you to take that extra step to stay safe and report the scammers to our team
who will deal with reports accordingly

Here are some additional tips to staying safe while searching for a spouse on hayaamatrimony.com

Password Security

Never give out your password to anyone and do not reuse the same password to login across multiple sites/services. Choose a strong password that contains capitals letters, lower-case letters, numbers, and symbols. Never include personal information such as your name, birthday, age, pet’s name, family member’s name, street name or any information that relates to you that can be guessed easily.

Option to block a member?

If you feel another member is being offensive, insulting, threatening or their behaviour is unislamic in any way, members do have the option to block that member(s). With a simple click on the ‘block user’ button will prevent the user from contacting you and should the member attempt to contact you again the following message ‘That member has blocked you from contacting them’ will be visible and the member will not be able to contact you.

Do your research

At no stage should you be off guard just because you are on a matrimony website and assume the other person has been checked by us or you have built a rapport conversing with that person for months and months. Do you really know who that person is? Although we continuously put a lot of time and effort into creating a secure space for our members we have no authority to check the background of any member or verify the information they have provided upon registration.

Be prepared to do your own research online or offline to learn more about that person. Use the information on the member’s profile page and the information you have gathered while conversing to check if there are any discrepancies. Check if that person is active on other social media sites including linkedin, facebook, twitter or do a Google name search - Google image search to check whether the photos on their profile have been taken from someone else’s picture or that’s easily available online and then make an informative decision.

- What information should one disclose?

Although it is an important part of establishing one's commonalities do communicate with some degree of cautiousness in mind after all do you really know that person and always stay within the limits of Islamic teaching. “No man is alone with a non-mahram woman but the Shaytaan is the third one present.” (Narrated by al-Tirmidhi, 2165)

No personal information, including, workplace details, phone number, social media details including facebook, linkedin, Twitter, email addresses or any other information that can be used to contact you should not be displayed on your profile not only is it unsafe it will get your membership deleted from this site and blocked. See (terms and condition)

Do not rush into things take your time and build a rapport don’t feel pressurized into giving your number away just because the other person has given theirs. Move at your own pace get to know the person behind the profile and don’t give away to much at first take your time reveal your first name but not your last, what you have studied and what industry you work in but not the name of the education institute you have attended or the name of the company you work for. If you live in a small town reveal the nearest big city rather than your small town never reveal your street name, door number or your postcode.

Do not disclose too much information about your family members; reveal first names but not the last name. Be cautious about how much information you share can be traced back to you. Never disclose plans or any routine you may follow, including shopping, running, traveling route to work or any other regular routines you may have.

- Be wary of anyone who wants to chat away from the service too quickly

We recommend that you keep your communication within the safe, secure environment of the Website/App until you feel comfortable to share your offline contact details while keeping your Wali/Marham informed. At no stage do we recommend you share your offline contact details without informing your Wali/Marham and if you feel a member is conversing inappropriately you have the option to block him or report him.

- Video communication

Although we have the service to facilitate the use of video chat we do not make use of this service. But if you do decide to use other video messaging service out of our website and services be cautious don’t give away to much or any incriminating footage that can be used to blackmail you in any way. We would strongly recommend not to facilitate the use of video conversing as the harmless conversion can be recorded without you knowledge and up loaded to the internet or maybe used as threat or blackmail.

- What should I do if member(s) is asking me for money?

At no stage should a member suggestion requests for you to make or receive any form of financial payment even if you have built up a trusting rapport with them, report them immediately to us with the member’s profile page and cease all contact with that person. At no stage should you give your bank details. In no circumstance should financial support be given to any member(s)

- Safe Meeting

Though it is natural to be excited and curious about meeting that special someone many sisters rush into meeting that special someone and decide not to use their Wali/Mahram. Never meet someone you have meet online alone, even if you have built up a trusting rapport with them always involve your Wali/Mahram at all stages. The safest plan is to meet somewhere public and stay somewhere public.

When meeting someone offline ask that person to meet you in a public place like malls/shopping centre coffee shops or restaurants and never without your Wali/Mahram. Always stay within the view of you Wali/Mahram and if the person suggest a bit of privacy never feel pressurized to move away from your Wali/Mahram or form public view. Don’t feel pressurized into meeting alone or in a side street coffee shop, restaurants or ones home always in a neutral location with your Wali/Mahram.

Do not rush or let yourself be pressured into meeting someone offline alone. It is important to explain this to them and if they persist it’s best to cease all contact with that person and report them to us. As this is not a dating site and we do not encourage the meeting of individuals without a Wali/Mahram.

“No man is alone with a non-mahram woman but the Shaytaan is the third one present.” (Narrated by al-Tirmidhi, 2165)